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- Total Support
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ICS&M provide an onsite engineer that will not only maintain your computer hardware, but help you develop your entire I.T. infrastructure.
Read more... - Onsite Support
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In the event of a system failure an engineer will attend site within 4 working hours to get your computers up and running.
Read more... - Remote Support
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An engineer will provide remote assistance via telephone or remote connection to you computer. You will also benefit from discounted call outs.
Read more... - Phone Support
| Phone Support |
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Coming Soon! Benefit from unlimited telephone support for your entire site. ICS&M estimate that 75 - 80% of faults are resolved over the telephone.Whether you have 1 computer or 100 computers, you can take advantage of our Telephone Support contract. You will have access to our support engineers Monday to Friday - 9:00am to 5:30pm, and in the event that we are unable to help you over the telephone we can offer you the option of Remote Support or an Onsite Call-out. The Telephone Support contract will cost £5.00+vat per month and is payable by direct debit. If you do not have a direct debit already setup with ICS&M there will be a £10+vat setup fee. |